Career Opportunities

You know you’re working at an interesting place when you can say hello to harbor seals every morning and where sea turtles follow you as you walk by their habitat! When you join The Maritime Aquarium team, you'll have fun at work as you help us provide the ultimate entertaining, educational and inspiring experience for our visitors.

Browse the listings below and match your abilities, interests and hours to our available positions. Our full-time positions offer an excellent benefits package.

The Maritime Aquarium is an (E.O.E) equal opportunity employer.

The Maritime Aquarium conducts background investigations on all candidates for paid staff and volunteer positions, which may include but are not limited to the following:

  • Employment Verification
  • Criminal Records Search
  • Social Security Number Trace
  • Driving History

Due to the nature of certain positions, The Maritime Aquarium may perform additional checks as required.

Click Here for Employment Application


Current Job Openings

Payroll Administrator | Part-Time

The Payroll Administrator works with the Payroll and Accounting team to ensure that all employees receive their paychecks accurately and on time.  

Job Responsibilities 
  • Experience with ADP 
  • Knowledge and experience with payroll taxes and deductions, including federal, state or other taxes that affect payroll amounts, medical and dental, voluntary life insurance, FSA, TIAA and Fidelity (403B plan). 
  • Solid understanding of employee attendance procedures and leave arrangements.  
  • Make payroll adjustments, audits, voids, direct deposits and termination checks.  
  • Prepare payroll reports that detail wages and labor costs. 
  • Process bi-weekly payroll for all employees by using ADP and timesheets (to distinguish between unrestricted and restricted costs), leave requests, hourly wage rates and other possible adjustments. 
  • Manage tax and withholding records and deductions. 
  • Sets up each individual new hire with all the necessary forms. 
  • Ensures that yearly employee withholding tax reports are completed by ADP in a timely fashion. 
  • Able to accurately respond to questions regarding paychecks and help troubleshoot possible issues with pay. 
  • Follow and calculate all outside wage garnishment requests or judgments when required through a court order. 
  • Respond to payroll verification requests as required, with employee’s written authorization. 
  • Communicate payroll and tax updates to employees and management on an as-needed basis. 
Other 
  • Assist Accounting Department 
 Qualifications 
  • Four or more years of payroll experience. 
  • Strong knowledge of federal and state tax regulations. 
  • Ability to operate accounting and payroll software programs. 
  • Maintains a high degree of confidentiality and professionalism. 

 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  

The Maritime Aquarium is an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. 

To apply, please submit your resume, cover letter and Maritime Aquarium application (found as a P.D.F. above) to rlombardi@maritimeaquarium.org with Payroll in the subject line of your e-mail.  

Trainer/Reptile Aquarist | Full-Time | $14/hour

The Aquarist is responsible for the living specimens and life support systems required for their maintenance.

Minimum Qualifications
  • Prefer four-year degree (B.S. or B.A.) in marine biology, biology, zoology, psychology or related field OR
  • A two-year degree (A.S./A.A.S.) in a relevant field plus a minimum of one year experience in animal care (may be any combination of paid work, internships, or volunteer service) may be substituted for formal education.
  • Basic knowledge of the operation and maintenance of aquarium and life support systems, including experience with water quality testing.
  • General knowledge of laboratory equipment and operating procedures.
  • Strong command of the English language, both written and verbal.
  • Able to lift a minimum of 60 pounds
  • Able to negotiate stairs, climb high obstacles and maneuver easily in seal tank and behind the scenes areas.
  • Able to negotiate various field conditions.
  • Able to work standing up for extended periods of time.
  • Valid driver’s license required.
  • SCUBA certification and collection experience preferred.
  • Able to work weekends and holidays.
Essential Job Functions
  • Maintains all aquarium and related life support systems as well as terrestrial habitats.
  • Identifies diseases and administers treatments as prescribed by the veterinarian
  • Performs water quality analysis.
  • Participates in the collection of animals from Long Island Sound and other locations for display in Aquarium tanks.
  • Training and conditioning animals, diet prep
  • Public presentations with ambassador collection
  • Documents and communicates observations.
  • Maintains a variety of collecting equipment.
  • This position will require the individual to work weekends and holidays, and to travel for extended periods of time to perform collecting duties.
  • Other duties as assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TO APPLY 

Please send an application (available as a PDF above), cover letter and CV to Rosemarie Lombardi at rlombardi@Maritimeaquarium.org, and Rachel Stein at rstein@maritimeaquarium.org with Aquarist in the subject line of your email.  No phone calls please.  

The Maritime Aquarium is an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. 

Cashier/Usher | Part-Time

Minimum Qualifications
  • High school diploma.
  • Previous experience in customer service preferred.
  • Enthusiastic, friendly, and outgoing.
  • Strong command of the English language, both written and verbal.
  • Excellent communication skills.
  • Comfortable interacting with large crowds.
  • Commitment to high customer service standards.
  • Ability to work weekends and holidays.
Essential Job Functions

This position requires the candidate to be cross-trained.

  • Cashier/Usher/Concessioner
    • Computer literate.
    • Responsible for the execution of tickets sales, refunds, and communicating pricing and program information to our guests.
    • Makes minor decisions regarding crowd control and individual patron concerns.
    • Able to maintain a positive attitude in dealing with both visitors and staff.
    • Ability to communicate effectively.
    • Responsible for having a balanced register.
    • Greets buses and gives a welcome speech on the bus and in the lunchroom.
    • Interacts in a welcoming manner.
  • IMAX
    • IMAX ushers must seat people for movies, remain in the theater during the movie, and take tickets.
    • Skills with crowds and firm but friendly command needed.
  • Concession
    • Staff the concession stand.
    • Required to wear a uniform and follow departmental dress code.

This position requires the ability to stand or sit for several hours at a time. Must be personable, customer-service oriented, and have a strong command of the English language with a clear speaking voice.

The Maritime Aquarium is an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please provide a Maritime Aquarium application (available as a p.d.f. above) to Rlombardi@maritimeaquarium.org

Guest Services Part-Time Supervisor | $14/hour

The part-time Supervisor, working with minimal supervision, provides direct supervision, training and support for Cashiers, Ushers and Concession staff.

Minimum Qualifications
  • College Preferred, but will accept high school diploma.
  • 2 years of supervisory experience in retail, banking, or another cashiering environment.
  • Strong communication skills; excellent mathematical skills and attention to detail.
  • Strong interpersonal skills.
  • Able to move quickly and with ease through crowded public areas, up and down stairs.
  • Able to work weekends and holidays.
Essential Functions
  • Supervises and trains Cashiers, Ushers and Concession staff in daily working environment.
  • Assists Guest Services Management team in the preparation and distribution of daily schedules for staff, including, but not limited to, the preparation of lunch schedules for the brown bag room and staff.
  • Resolves problems for visitors and supports staff’s customer service decisions to resolve visitor problems in difficult situations, on an as-needed basis.
  • Supports staff in a troubleshooting capacity.
  • Trains new staff and implements staff development programs, including role-playing with employees in groups and on an individual basis, to produce exceptional customer service standards.
  • Reconciles daily sales and bank deposits.
  • Conducts daily safe counts.
  • Delivers change to cashiers, throughout the day.
  • Able to cover cashier/usher/concession positions as needed throughout the facility.
  • Attends and contributes to staff training and meetings as scheduled by Guest Services.
  • Advises the Manager of any staffing issues.
  • Maintain clean and organized workstations.
  • Maintain supplies, including wheelchairs, and stock daily at both entrances.
  • Check that staff is at their post as scheduled, fill out the checklist, and monitor the performance of each position.
  • Randomly check speeches at IMAX, employee phone use, and listening for conservation asks by cashiers.
  • Throughout the day check to see that counters and booths are clean.
  • Make sure the member count has been entered daily.
  • Check that counters, radios, reconciliation, and balance and settles are brought to the box office at the end of the shift.
  • Make copies and organize daily group schedule the day before so that the floor staff is prepared in the morning.
  • Assign shift posts; rotate between bus circle, cashiers, ushers and Concession.

 

The Maritime Aquarium is an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please provide application (available as a p.d.f. above) and resume with cover letter to: RLombardi@maritimeaquarium.org | fax: 203-838-5416 | Attention: R. Lombardi, The Maritime Aquarium at Norwalk, 10 North Water Street, South Norwalk, Connecticut 06854. E.O.E.

Consultancy Opportunity: Grant Writer

The Maritime Aquarium at Norwalk, Inc. (TMA or the Aquarium) seeks an independent consultant to serve as Grant Writer for 10-20 hours per week. Expressions of interest should be sent to Rosemarie Lombardi at rlombardi@maritimeaquarium.org, with a cover letter and a CV, by December 21, 2020.

OVERVIEW OF POSITION

The Grant Writer will report to the Director of Development and work with relevant Program Staff, in the conceptualization, stewardship, and writing of grant proposals and reports for institutional audiences such as private and public foundations, corporate partners, and government agencies. Additional opportunities may include the development of donor-facing collateral, such as case statements, talking points, speeches, video scripts, mass market outreach materials, etc. The Grant Writer requires strong writing and editing skills, knowledge of fundraising, and attention to detail; in addition, it requires an ability to translate complex scientific concepts into language suited for a varied donor audience.

RESPONSIBILITIES

Key responsibilities include:

  • Collaborate with TMA staff in the identification, tracking and prioritization of public and private funding opportunities. Assist in the stewardship of relationships with institutional grantors. Manage pipeline tracking.
  • Research, write and edit materials relating to grants, including letters of inquiry, proposals, reports, etc. for institutional grantors.
  • Partner with program staff to ensure prepared materials are accurate and present information about our forward-looking agency strategies in a way that resonates with high-net-worth donors, foundations, corporate partners and government agencies.
  • Manage grant reporting schedules and other donor-based deadlines and acknowledgements.
  • Maintain proficient knowledge of organization’s history and programs.
QUALIFICATIONS
  • B.A. preferred, with English, journalism, communications, or related studies.
  • Minimum 3 years of experience as a writer with strong editing skills, including experience in writing for both technical and non-technical audiences and experience with proposal writing.
  • Strong understanding of, and experience in, non-profit fundraising.
  • Knowledge of relevant subject matter strongly recommended, including marine conservation and STEM education.
  • Able to work well in a fast-paced environment.
  • Ability to think creatively while also meeting tight deadlines (ability to multi-task and prioritize).
  • Proficiency with MS Office Word and Excel.
  • Detail-oriented and highly attentive to quality, with excellent organizational skills.
ORGANIZATION BACKGROUND

The mission of the Aquarium is to inspire people of all ages to appreciate the Long Island Sound, its ecosystem and the global environment through living exhibits, marine science and environmental education. For more than 31 years, the Aquarium has played a significant role in shaping the landscape of Norwalk and the region. The second largest family attraction in Connecticut, located 50 miles from New York City, the Aquarium hosts nearly 500,000 guests annually and is recognized as a top aquarium in the nation. It is an active participant in the local and regional community, with TMA staff partnering with universities, local school districts, social services, other charities, local businesses, and government research and environmental agencies in fulfilment of its mission and on behalf of the region. With the pandemic, its annual operating budget has fallen from $12 million to $8.5 million, with approximately 80 percent from earned income, and the balance derived primarily from private philanthropic support and government sources. The strength of the Aquarium is its 60 full-time staff, 20-30 part-time staff, and 300 volunteers contributing 28,000 hours annually (the equivalent of 17 staff).

Core elements of the Aquarium include:

  • Dynamic Exhibits: The primary exhibits take guests on a voyage from the shallow salt marshes to the depths of the Long Island Sound and the ocean beyond. Altogether, the Aquarium is home to more than 7,000 animals, 300 species in 75 exhibits. Through touch tanks for horseshoe crabs, rays, sharks and jellies, daily shows and immersive exhibits, the Aquarium offers a dynamic, interactive and engaging experience for its visitors.
  • Education Programs: A leader in informal STEM education, and a recipient of multiple national awards, the Aquarium hosts 80,000 children and students, ranging from pre-K through high school, from schools in Connecticut, New York and New Jersey. Virtual programs launched this year have reached a global audience. Programs are offered everywhere children can learn, including in-house classrooms and labs; in schools throughout the region; along the coasts and shorelines of the Sound; and on the water. Programs are prioritized for low-income and under-served student communities and public schools.
  • Floating Classroom and Research Vessel: The R/V Spirit of the Sound runs as a clean-energy, battery-powered catamaran. With about 300 educational cruises annually, the vessel serves as a floating classroom, and doubles as a research vessel, on which passengers become citizen scientists, trawling for underwater life as part of the Aquarium’s 30-year biodiversity database. The vessel conducts seal and bird watching cruises, and can be chartered for private events.
  • Research and Conservation: The Aquarium engages in a wide range of research projects focused on the Long Island Sound ecosystem, but reaching globally with coral restoration work in the Caribbean and freshwater conservation in the southeastern U.S. Working with multiple partners, the Aquarium has long-running water quality and biodiversity monitoring programs, which offer rich data sets to determine impacts of land-based activities and climate change on fish, wildlife and habitats in Long Island Sound.

Aquarist | Full-Time | $14/hour

The Aquarist is responsible for the living specimens and life support systems required for their maintenance. 

Minimum Qualifications
  • Prefer four-year degree (B.S.) in marine biology, biology, zoology or related field OR 

  • A two-year degree (A.S./A.A.S.) in a relevant field plus a minimum of one year experience in animal care (may be any combination of paid work, internships, or volunteer service) may be substituted for formal education. 

  • Basic knowledge of the operation and maintenance of aquarium and life support systems, including experience with water quality testing. 

  • General knowledge of laboratory equipment, procedures, and PPE. 

  • Strong command of the English language, both written and verbal. 

  • Able to lift a minimum of 60 pounds 

  • Able to negotiate stairs, climb high obstacles and maneuver behind the scenes areas.  

  • Able to negotiate various field conditions. 

  • Able to work standing up for extended periods of time in wet, hot, cold and/or humid environment. 

  • Must be comfortable around a variety of animals. 

  • Valid driver’s license required. 

  • SCUBA certification and collection experience preferred.  

  • Able to work weekends, evenings and holidays. 

Essential Job Functions
  • Maintains all aquarium and related life support systems. 

  • Perform daily inspection of assigned exhibits to assess animal health and proper functioning of life support equipment. 

  • Observe, identify and report unusual animal behavior to direct supervisor. 

  • Document and report possible diseases. Assist with veterinary care and provide medications as directed by veterinarian. 

  • Performs water quality analysis. Familiar with making necessary adjustments to water quality.  

  • Participates in the collection and transportation of animals from Long Island Sound and other locations for display.  

  • Documents and communicates observations as needed.  

  • Maintain accurate records. 

  • Be familiar with and ensure proper AZA protocols and safety guidelines are followed.  

  • Prepare and administer diets. 

  • Accepts and assists with large deliveries. 

  • Maintains a variety of collecting equipment. 

  • Excellent reliability, communication and observational skills.  

  • Proficiency in the use and operation of small hand tools in order to make minor repairs.  

  • Follow safety guidelines and report any safety concerns to direct supervisor.  

  • Completes other duties as assigned 

  • This positon will require the individual to work weekends and holidays, and to travel for extended periods of time to perform collecting duties.  

 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  

ORGANIZATION BACKGROUND 

The mission of the Aquarium is to inspire people of all ages to appreciate the Long Island Sound, its ecosystem and the global environment through living exhibits, marine science and environmental education. For more than 31 years, the Aquarium has played a significant role in shaping the landscape of Norwalk and the region. The second largest family attraction in Connecticut, and 50 miles from New York City, the Aquarium hosts nearly 500,000 guests annually. Its education programs introduce approximately 80,000 students, campers and scouts to marine and STEM education at the Aquarium, in classrooms, through shoreline exploration or aboard its floating classroom, the R/V Spirit of the Sound. The Aquarium has received significant recognition as a top aquarium in the nation, and is accredited by the Association of Zoos and Aquariums. It is an active participant in the local and regional community, with TMA staff partnering with universities, local school districts, social services, other charities, local businesses, and government research and environmental agencies in fulfilment of its mission and on behalf of the region. Its annual operating budget is approximately $13 million, consisting of approximately $10 million in earned income, with the remaining funds derived primarily from private support and government sources. The strength of the Aquarium is its 66 full-time staff, and part-time and seasonal staff ranging from 50 to 100 additional employees, in addition to more than 300 volunteers, which contribute 28,000 hours annually (the equivalent of 17 staff).  

Core elements of the Aquarium include: 

  • Dynamic Exhibits: The primary exhibits take guests on a voyage from the shallow salt marshes and estuaries to the depths of the Long Island Sound and the ocean beyond, culminating with the 110,000 gallon Open Ocean tank, and the soon-to-open 150,000 gallon harbor seal exhibit. Additional exhibits connect terrestrial to marine ecosystems, and altogether, the Aquarium is home to more than 3,000 animals, 300 species in 75 exhibits. Through touch tanks for horseshoe crabs, rays, sharks and jellies, daily shows and experiences, the Aquarium offers a dynamic, interactive and engaging experience for its visitors. 

  • Theater Experience: The Aquarium is home to Connecticut’s largest IMAX Theater, and will transition to a 4D Theater, which, in addition to providing a 4D experience, will allow a more versatile venue for conventional digital films, lectures and presentations. 

  • Floating Classroom and Research Vessel: Launched in 2014, the R/V Spirit of the Sound is a revolutionary, clean-energy, battery-powered vessel. With about 300 educational cruises annually, the vessel serves as a floating classroom where students and families become citizen scientists, trawling for underwater life to identify, count and add to the Aquarium’s 30-year biodiversity database to better understand climatology and its changing impact on the waters of the Long Island Sound. The vessel conducts seal and bird watching cruises, and can be chartered for private events. 

  • Education Programs: A leader in informal STEM education, with award-winning programs, the Aquarium hosts 80,000 children and students, ranging from pre-K through high school, from schools in Connecticut, New York and New Jersey. Specific programs include: (1) Traveling Teachers, bringing Aquarium educators into classrooms throughout the regions;  (2) Whole School Partnerships with six schools in the Norwalk area, serving 3,000 high-needs students; (3) Sound Resilience – Get on Board! providing more than 2,000 middle and high school students with hands-on experiences about extreme weather and climate change; (4) TEMPEST, providing afterschool and weekend STEM activities, college preparation and paid work experiences to high school students; and (5) Maritime Odyssey Preschool, a marine-themed, STEM-focused preschool, now the largest in Norwalk, with 212 children from 14 months to five years old, of whom 70 percent come from families living below the poverty line, and more than half speak Spanish at home; and (6) From Roots to STEM, training for early childhood professionals, developed through the experience at the Maritime Odyssey Preschool.  

  • Research and Conservation: The Aquarium engages in a wide range of research projects focused on the Long Island Sound ecosystem, but reaching globally. Working with students and community members as citizen scientists, and with numerous academic, non-profit and governmental partners, the Aquarium has long-running water quality and biodiversity monitoring programs, which offer rich data sets to determine impacts of land-based activities and climate change on fish, wildlife and habitats in Long Island Sound. Environmental stewardship is also a priority in the visitor experience.  

In partnership with the City of Norwalk and State of Connecticut, the Aquarium recently began a $40 million capital construction project to replace the IMAX Theater and the harbor seal exhibit, to be completed over the next year, as a prelude to the replacement of the Walk Bridge, major construction scheduled to begin in 2021.    

TO APPLY 

Please send a cover letter, CV to Rosemarie Lombardi at rlombardi@Maritimeaquarium.org, and Rachel Stein at rstein@maritimeaquarium.org with Aquarist in the subject line of your email.  No phone calls please.  

The Maritime Aquarium is an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. 

Our Mission

Mission: The Maritime Aquarium inspires people of all ages to appreciate and protect the Long Island Sound ecosystem and the global environment through living exhibits, marine science, and environmental education.


Contact Us

Open Daily 10:00 am - 5:00 pm

Members-Only Hours: Mondays from 10 - 11 a.m.

Phone: (203) 852-0700

10 North Water Street
Norwalk, CT 06854

Directions Contact Us