Career Opportunities

You know you’re working at an interesting place when you can say hello to harbor seals every morning and where sea turtles follow you as you walk by their habitat! When you join The Maritime Aquarium team, you'll have fun at work as you help us provide the ultimate entertaining, educational and inspiring experience for our visitors.

Browse the listings below and match your abilities, interests and hours to our available positions. Our full-time positions offer an excellent benefits package.

The Maritime Aquarium is an (E.O.E) equal opportunity employer.

The Maritime Aquarium conducts background investigations on all candidates for paid staff and volunteer positions, which may include but are not limited to the following:

  • Employment Verification
  • Criminal Records Search
  • Social Security Number Trace
  • Driving History

Due to the nature of certain positions, The Maritime Aquarium may perform additional checks as required.

Click Here for Employment Application


Current Job Openings

Cashier/Usher/Receptionist/Barista | Part Time

Essential Job Functions

This position requires the ability to stand or sit for several hours at a time. Must be personable, customer-service oriented, and have a strong command of the English language with a clear speaking voice. Must have a passion for exceptional customer service.  

Minimum Qualifications
  • Previous experience in guest service preferred.   

  • High School diploma 

  • Enthusiastic, friendly, outgoing and engaging.  

  • Strong command of the English language, both written and verbal.   

  • Excellent communication skills.   

  • Comfortable interacting with large crowds.   

  • Commitment to high guest service standards.  

  • Proficiency in a second language is a plus.   

  • Ability to work weekends, holidays and occasional evenings.   

  • Required to wear a uniform and follow departmental dress code.   

  • Preferred open availability.   

Essential Job Functions

All staff in this position will be cross-trained.  

  • Cashier/Usher/Receptionist
    • Computer literate.    
    • Responsible for execution of tickets sales, membership sales, refunds, and communicating pricing and program information to our guests.    
    • Makes minor decisions regarding crowd control and individual guest concerns.  
    • Ability to enforce current CDC Guidelines with each guest   
    • Able to maintain a positive attitude dealing with both guests and staff.   
    • Ability to communicate effectively with guests and staff.  
    • Responsible for having a balanced register.   
    • Greets buses and gives welcome speech on bus and in lunchroom.    
    • Interacts in a welcoming manner.  
    • Able to manage lunchroom schedule in a punctual manner.    
  • 4-D Theater Operator   
    • Determine if guests are at the proper movie showing.  
    • Seat guests according to current CDC and capacity guidelines.  
    • Load and prep digital movies.  
    • Remain in the theater to monitor guests throughout each movie.  
    • Wipe and sanitize seats between showings within 5-8 minutes.  
    • Recognize and report technical issues or malfunctions to management.  
    • Sanitize and wipe clean large quantities 3-D Glasses for use the next day.  
    • Properly follow deep cleaning guides for end of day procedures.  
  • Receptionist
    • All Guest Services staff will be required to cover the position of receptionist from time to time.   
    • Friendly and professional tone needed.  
    • Ability to learn and convey basic information, including pricing, membership and upcoming events. 
    • Ability to direct guests to specific exhibits when asked and know the layout of the The Maritime Aquarium.  
  • Sound Bites Café Barista
    • Able to quickly and accurately construct coffee drinks following Starbucks Recipe Guides.  
    • Ability to consistently take orders and communicate clearly to other staff members.  
    • Dispense and serve ice cream per order standards.  
    • Utilize Point of Sales system quickly and efficiently.  
    • Manage a balanced register.  
    • Ability to lift inventory of 10 – 20 pounds.  
    • Restock snacks and drink as needed between orders.  
    • Clean Café during shift and during close down procedures.  

 This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.  

The Maritime Aquarium is an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.   

Please provide a Maritime Aquarium application (available as a PDF above), cover letter and resume to: rlombardi@maritimeaquarium.org.  Please put Cashier in the subject line of your e-mail.  

 

 

 

Guest Services Assistant Manager | Full Time

Minimum Qualifications

Five years of customer service and staff training experience.   

Strong supervisory skills, strong computer skills, effective communication skills and ability to interact with all levels within the organization, our guests and members.  This position requires one weekend day a week and holidays.  May be required to wear a uniform. 

Responsibilities
  • Manages Guest Services staff including 4D theater staff, Sound Bites Cafe staff and part time supervisors.   

  • Effectively manages all aspects of admissions and cash room procedures.   

  • Creates and maintains various reports pertinent to admission and concessions.   

  • Elevates guest experience expectations and facilitates growth. 

  • Establishes and implements cash management and loss prevention procedures for Guest Services and Sound Bites Cafe 

  • Identify and develop operational procedures for Guest Services department as needed. 

  • Train and motivate team to achieve membership goals. 

  • Create and maintain training manuals as needed.  

  • Ability to recruit, retain, motivate and develop competent staff.  

  • Responsible for all aspects of training a well-rounded staff that meets and exceeds department expectations. 

  • Assist in managing and controlling inventory at the Sound Bites Café 

  • Assist in maintaining food safety standards at the Sound Bites Cafe 

  • Able to identify overcrowding issues and effectively re-design a system, resulting in an organized process that significantly improves the visitor experience.  

  • Work together with other departments to support the Aquarium’s mission. 

  • Creates a welcoming environment where employees feel appreciated. 

  • Assist in the hiring process as needed 

  • Conduct performance related conversations as needed.   

  • Must be able to move quickly from one part of the facility to another 

Essential Job Functions

This position must have experience in successfully managing others, effectively driving results, training and coaching of direct reports and a positive attitude with a willingness to grow. The Assistant Manager will provide support and assistance to the department manager, supervisors and staff and must be able to lead the team independently.  Strong problem solving skills and ability to elevate the guest experience a must. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice. 

 

The Maritime Aquarium is an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.  

Please provide cover letter, resume and TMA application (available as a P.D.F. above) to rlombardi@maritimeaquarium.org.  Please put Assistant Manager in your subject line.  

Guest Services Part Time Supervisor | $14/hour

The part-time Supervisor, working with minimal supervision, provides direct supervision, training and support for Cashiers, Ushers and Concession staff.

Minimum Qualifications
  • College Preferred, but will accept high school diploma.
  • 2 years of supervisory experience in retail, banking, or another cashiering environment.
  • Strong communication skills; excellent mathematical skills and attention to detail.
  • Strong interpersonal skills.
  • Able to move quickly and with ease through crowded public areas, up and down stairs.
  • Able to work weekends and holidays.
Essential Functions
  • Supervises and trains Cashiers, Ushers and Concession staff in daily working environment.
  • Assists Guest Services Management team in the preparation and distribution of daily schedules for staff, including, but not limited to, the preparation of lunch schedules for the brown bag room and staff.
  • Resolves problems for visitors and supports staff’s customer service decisions to resolve visitor problems in difficult situations, on an as-needed basis.
  • Supports staff in a troubleshooting capacity.
  • Trains new staff and implements staff development programs, including role-playing with employees in groups and on an individual basis, to produce exceptional customer service standards.
  • Reconciles daily sales and bank deposits.
  • Conducts daily safe counts.
  • Delivers change to cashiers, throughout the day.
  • Able to cover cashier/usher/concession positions as needed throughout the facility.
  • Attends and contributes to staff training and meetings as scheduled by Guest Services.
  • Advises the Manager of any staffing issues.
  • Maintain clean and organized workstations.
  • Maintain supplies, including wheelchairs, and stock daily at both entrances.
  • Check that staff is at their post as scheduled, fill out the checklist, and monitor the performance of each position.
  • Randomly check speeches at IMAX, employee phone use, and listening for conservation asks by cashiers.
  • Throughout the day check to see that counters and booths are clean.
  • Make sure the member count has been entered daily.
  • Check that counters, radios, reconciliation, and balance and settles are brought to the box office at the end of the shift.
  • Make copies and organize daily group schedule the day before so that the floor staff is prepared in the morning.
  • Assign shift posts; rotate between bus circle, cashiers, ushers and Concession.

 

The Maritime Aquarium is an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please provide application (available as a p.d.f. above) and resume with cover letter to: RLombardi@maritimeaquarium.org | fax: 203-838-5416 | Attention: R. Lombardi, The Maritime Aquarium at Norwalk, 10 North Water Street, South Norwalk, Connecticut 06854. E.O.E.

Jellies Aquarist | Full Time | $14/hour

The Jellies Aquarist is responsible for the jellies and the maintenance of their life support systems.

Minimum Qualifications
  • Prefer four-year degree (B.S.) in marine biology, biology, zoology or related field OR
  • A two-year degree (A.S./A.A.S.) in a relevant field plus a minimum of two years of jellyfish husbandry experience in a public aquarium husbandry/operations position may be substituted for formal education.
  • Basic knowledge of the operation and maintenance of aquarium and life support systems, especially jellyfish systems, including experience with water quality testing.
  • General knowledge of laboratory equipment and operating procedures.
  • Strong command of the English language, both written and verbal.
  • Able to lift a minimum of 60 pounds.
  • Able to negotiate stairs, climb high obstacles and maneuver easily in various behind the scenes areas.
  • Able to negotiate various field conditions.
  • Able to work standing up for extended periods of time.
  • Valid license required with a clean driving record.
  • Collection experience preferred.
Essential Job Functions
  • Maintain all jellies life support systems.
  • Assess animal condition.
  • Perform water quality analysis, and make adjustments.
  • Participate in the collection of animals from Long Island Sound and other locations for display in Aquarium tanks.
  • Documents and communicates observations to the Senior Jellies Aquarist.
  • Maintains a variety of collecting equipment.
  • Culture of live foods for jellies and other aquarium animals.
  • Performs other tasks as assigned.
  • Able to work weekends and holidays and travel for extended periods of time to perform collecting duties.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please provide application (available as a p.d.f. above) and resume with cover letter to: RLombardi@maritimeaquarium.org and RStein@maritimeaquarium.org | fax: 203-838-5416 | Attention: R. Lombardi & Rachel Stein, The Maritime Aquarium at Norwalk, 10 North Water Street, South Norwalk, Connecticut 06854. E.O.E.

Mate | Part-Time

The Mate assists the Captain in the safe and timely operation of The Maritime Aquarium’s (TMA) vessels. This position also provides educational support to staff and passengers during onboard programs for schools, the public and other private charter groups.  

Minimum Qualifications
  • US Coast Guard Master’s license (50T or above)  

  • Participates in and successfully passes mandatory chemical screening testing as required by USCG regulations. 

  • Ability to lift/carry in excess of 75 lbs. of vessel gear, haul fishing gear and other physical activities required to operate marine vessels 

  • Ability to handle emergency situations by reacting quickly and professionally; Certified in First Aid and ability to administer AED 

  • Excellent interpersonal skills necessary for interacting successfully with the public, all levels of Aquarium staff, volunteers and USCG personnel 

  • Understanding of ship handling, set and drift and towing/hauling research gear 

  • Understanding of electrical and mechanical safety requirements aboard a vessel carrying passengers and conducting research activities with gear in the water 

Essential Functions
  • Assists in the operation of TMA vessels on inland waterways in accordance with current federal and state regulations for the safety and enjoyment of passengers.  
  • Has primary responsibility for safe handling of vessel lines while vessel is docking and leaving dock. 
  • Interacts and communicates with educators (vessel crew) and other staff in a professional manner and in accordance with TMA mission. Assists Captain in supervision of vessel crew as needed. 
  • Works with TMA management for cancellation protocols. 
  • Reports and documents all non-routine operations such as catching debris in nets, incidents with passengers, other vessels in harbor and weather incidents. 
  • Assists the Captain with the safety of the vessel and ensures that crew has secured lines, shore power and security locks, and completes daily ships logs 
  •  

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice. 

The Maritime Aquarium is an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encourage to apply.   

Please provide a Maritime Aquarium application (available as a PDF above), cover letter and resume to: Rlombardi@maritimeaquarium.org / EOE  

Seasonal Alternative Camp Director | Temporary | $15/hour

The seasonal alternative camp director is a critical position to the success of the summer camp program at The Maritime Aquarium at Norwalk. This position works with the Camp Director and other alternate directors to oversee all youth camp operations and ensure the health, safety, and enjoyment of campers, and compliance with youth camp statues and regulations set forth by the Office of Early Childhood. This position requires early mornings, late evenings, and being available for counselors, campers, and parents. The position requires 4 full days during the week beginning in early-June and concludes in late August.  

Position Qualifications
  • Must be at least 18 years of age and have or be working towards a degree in a science or education related field.  

  • Must be approved by the Early Office of Childhood to work as a youth camp alternate director (we can submit paperwork for your approval) 

  • Have a minimum of 2 years of summer camp experience or other experience working with children in an educational setting. 

  • CPR/AED/First Aid certification with Red Cross or The American Heart Association.  

  • Valid administration of medication certification.  

  • Health exam conducted within the past 3 years. 

  • Experience working with CampDoc or other camp registration software.  

  • Ability to life 60 lb 

Position Responsibilities 
  • Participate in annual camp training, providing information on youth camp statues and regulations, and The Maritime Aquarium’s policies for camp protocols.  

  • Provide daily support for counselors assisting with behavior management and modeling best practices for working with children.  

  • Review and sign-off on camp health forms, immunization records, and administration of medication forms.  

  • Check camper medications for compliance with state statutes and regulations, check medications into camp. 

  • Provide and record daily medications to campers that require them.  

  • Assist with first aid incidents.  

  • Assist with creation of session rosters, name tags, parent notifications, and parent evaluations. 

  • Participate in camper check-in/out. 

  • Provide assistance on field trips or with other camp activities as needed.  

  • Assist with annual camp inspection  

 

The Maritime Aquarium is an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.   

Please provide a Maritime Aquarium application (available as a PDF above), cover letter and resume to: rlombardi@maritimeaquarium.org.  Please put Alternate Camp Director in subject line of your e-mail. 

Senior Aquarist (Trainer) – Marine Mammals  | Full Time

The Senior Aquarist (Senior Trainer) of Marine Mammals is responsible for a collection of harbor seals, as well as North American river otters, meerkats, small primates, and other terrestrial mammal fauna.  The job responsibilities include husbandry and behavioral management plus maintenance of water quality, some maintenance of life support systems (LSS), and oversight of four full-time aquarists/trainers, plus volunteers and interns. 

Minimum Qualifications
  • A bachelor’s degree (B.S.) in the biological sciences, or related field is required, OR: 

  • A bachelor’s degree in arts (B.A.) in psychology, behavior, or aquarium/zoo sciences plus a demonstrated work history in a public aquarium or zoo setting may be substituted for a B.S. degree. 

  • Minimum five years of paid experience in the husbandry of marine mammals in a zoo or public aquarium.  

  • Knowledge of the operation and maintenance of aquarium and life support systems, including experience with water quality testing. 

  • Advanced knowledge of operant conditioning and experience training animals. 

  • Working knowledge of USDA requirements for animal care and welfare. 

  • Strong command of the English language, both written and verbal.  

  • Able to lift a minimum of 60 pounds, stand for extended period of time, negotiate stairs, climb high obstacles and maneuver easily in behind the scenes areas. 

  • Valid driver’s license required with a clean driving record.  

  • SCUBA certification preferred.  

Essential Job Functions
  • Supervises mammal trainers, including scheduling, performance assessments, and ordering department supplies. 

  • Assists the Associate Director and Director in ensuring compliance with the Animal Welfare Act, as well as pertinent AZA accreditation standards. 

  • Assesses the health and well-being of the collection, coordinates directly with contract veterinarians to schedule routine exams and medical care as required.   

  • Ensures prescriptions and medical treatments are administered by the husbandry staff as directed by the veterinarian(s). 

  • Assesses the welfare of the collection, serves on the institutional welfare committee. 

  • Serve as institutional representative (IR) to appropriate AZA Species Survival Plans (SSPs) and Taxon Advisory Groups (TAGs). 

  • Participates in training demonstration to the public and in development of public animal displays with mammals to enhance guest experience. 

  • Performs water quality analysis, and makes adjustments as required. 

  • Documents and communicates observations, ensure compliance with animal recordkeeping. 

  • Ensures compliance in cleanliness and sanitation consistent with USDA and AZA guidelines. 

  • Develops and implement dynamic training and enrichment programs that serve to enhance animal care and behavioral management, 

  • Mentors junior staff members and ensures a strong departmental commitment to professional development. 

  • Coordinate with colleagues at other institutions to maintain best practices in husbandry and behavioral management, and keep current with the state of the industry. 

  • Foster a “one team” mentality among the husbandry staff with no barriers between mammal staff and specialists working with fishes, invertebrates, aves, or herptiles. 

  • Able to work weekends and holidays, flexibility to respond to after-hours animal issues. 

  • Performs other tasks as assigned. 

   

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

The Maritime Aquarium is an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.   

Please provide a Maritime Aquarium application (available as a PDF above), cover letter and resume to: Rlombardi@maritimeaquarium.org / EOE 

Spanish-Speaking Aquarium Educator | Part Time | $14/hour

The Maritime Aquarium’s Education Department leads programs and activities for people of all ages in classrooms at the Aquarium, at schools and beaches and events throughout the region, on our research vessel and on the Aquarium floor. This talented and knowledgeable team is seeking new members who are passionate about the natural world, education and aquariums. During the pandemic, many programs are taught virtually via Zoom and other online platforms. 

Candidates must be fluent in Spanish and able to teach programs on marine biology and related topics to a variety of Spanish-speaking audiences. Candidates also must be an upper level college student, or have an undergraduate degree, in a relevant field, and have strong public speaking skills and experience with children in an educational setting. Desired qualifications include: knowledge of marine biology and local fauna, boating experience, experience working with individuals or groups that have special needs, an MA or MS degree, and a current driver’s license with a clean driving record. 

The Maritime Aquarium is an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.  

Please provide a Maritime Aquarium application (available as a PDF above), cover letter and resume to: rlombardi@maritimeaquarium.org.  Please put SS Educator in subject line of your e-mail. 

Supervisor – Guest Services | Part Time

The part time Supervisor, working with minimal supervision, provides direct supervision, training and support for Cashiers, Receptionist, 4-D Theater and Sound Bites staff. 

Minimum Qualifications
  • High school diploma. 

  • 2 years supervisory experience in retail, banking, or other cashiering environment. 

  • Strong communication skills; excellent mathematical skills and attention to detail. 

  • Strong interpersonal skills. 

  • Able to move quickly and with ease through crowded public areas, up and down stairs. 

  • Able to work weekends and holidays. 

Essential Functions
  • Supervises and trains Cashiers, Receptionist, Ushers and Sound Bites staff in daily working environment. 

  • Ability to enforce CDC Guidelines of mask wearing and Social Distancing 

  • Assists Guest Services Management team in the preparation and distribution of daily schedules for staff. 

  • Assist in preparation and organization of Oyster Hall for group lunch storage and Lunch Room usage. 

  • Resolves problems for visitors and supports staff’s customer service decisions to resolve visitor problems in difficult situations, on an as needed basis. 

  • Supports staff in a troubleshooting capacity for Altru, 4D theater, and Sounds Bites equipment. 

  • Trains new staff and implements staff development programs, including role-playing with employees in groups and on an individual basis, to produce exceptional customer service standards. 

  • Reconciles daily sales and bank deposits. 

  • Conducts daily safe counts. 

  • Delivers change to cashiers, throughout the day. 

  • Able to cover cashier/usher/operator/Sound Bites positions as needed throughout facility. 

  • Attends and contributes to staff training and meetings as scheduled by Guest Services. 

  • Advises Manager of any staffing issues. 

  • Maintain clean and organized workstations.  

  • Maintain supplies, including wheelchairs, and stock daily at both entrances. 

  • Check that staff is at their post as scheduled, fill out the checklist, and monitor the performance of each position. 

  • Facilitate opening and closing procedures for all working areas (Sound Bites, Ticket Booth, 4-D Theater) and make sure checklists are adhered to .

  • Randomly check speeches at Sound Bites & 4D Theater, employee phone use, and listening for conservation asks by cashiers. 

  • Throughout the day check to see that counters and booths are clean and that all packages, FedEx receipts, and mail is picked up and delivered to appropriate departments by maintenance department.  

  • Check that  radios, and laptop are brought to the box office at the end of the shift. 

  • Make copies and organize daily group schedule the day before so that the floor staff is prepared in the morning. 

  • Assign shift posts; rotate between bus circle, cashiers, ushers and Sound Bites. 

  • Ability to reconcile nightly deposits, ensure drawer and safe balances, and all other closing abilities alone if need be. 

 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

The Maritime Aquarium is an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.    

Please provide a Maritime Aquarium application (available as a PDF above), cover letter and resume to: rlombardi@maritimeaquarium.org.  Please put Part Time Supervisor in the subject line of your e-mail.  

 

 

 

Our Mission

Mission: The Maritime Aquarium inspires people of all ages to appreciate and protect the Long Island Sound ecosystem and the global environment through living exhibits, marine science, and environmental education.


Contact Us

Open Daily 10:00 am - 5:00 pm

Members-Only Hours: Mondays from 10 - 11 a.m.

Phone: (203) 852-0700

10 North Water Street
Norwalk, CT 06854

Directions Contact Us